Warranty
Warranty Policy
We stand behind every Avelix product. Here's everything you need to know about coverage, claims and how to verify authenticity.
Warranty Coverage by Category
| Product Category | Warranty Period |
|---|---|
| LED Bulbs | 1 Year |
| Tube Lights | 2 Years |
| Flood Lights | 2 Years |
| Street Lights | 2 Years |
What's Covered
- Manufacturing defects in materials or workmanship
- Premature LED failure under normal usage
- Driver / circuit malfunction not caused by external damage
What's Not Covered
- Physical damage, breakage or tampering
- Damage due to voltage fluctuation without a stabilizer
- Products without a valid, verifiable serial number
- Normal wear and gradual brightness reduction over time
How to Claim Your Warranty
01
Verify Your Product
Confirm your serial number on our Verify page.
02
Contact Support
Reach out with your serial number and issue details.
03
Inspection
Our team or dealer inspects the reported issue.
04
Replacement
Valid claims are replaced through your nearest dealer.
Ready to check your product?
Verify authenticity and warranty status in seconds.
Full terms & conditions apply. This policy is a general guideline and may vary by product category and dealer agreement.